HOT TOURS Privacy Policy
HOT Tours is committed to providing a quality service to you and this policy outlines our ongoing obligations to you in respect of how we manage your Personal Information.
We have adopted the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth) (the Privacy Act). The NPPs govern the way in which we collect, use, disclose, store, secure and dispose of your Personal Information.
A copy of the Australian Privacy Principles may be obtained from the website of The Office of the Australian Information Commissioner at https://www.oaic.gov.au
What is personal information and why do we collect it? Personal Information is information or an opinion that identifies an individual. Personal Information we require is used for billing, communication and tour safety purposes and may include: name, address, email, phone number, emergency contacts and relevant medical information.
This Personal Information is obtained through our website, email and phone correspondence, and from third parties such as the Kununurra Visitors Centre (through our joint online booking system). We don’t guarantee website links or policy of authorised third parties.
We collect your Personal Information for the primary purpose of providing our services to you and may use deidentified demographic data to guide our marketing strategy. We may also use your deidentified Personal Information for secondary purposes closely related to the primary purpose, in circumstances where you would reasonably expect such use or disclosure.
When we collect Personal Information we will, where appropriate and where possible, explain to you why we are collecting the information and how we plan to use it.
Sensitive information. Sensitive information is defined in the Privacy Act to include information or opinion about such things as an individual's racial or ethnic origin, political opinions, membership of a political association, religious or philosophical beliefs, membership of a trade union or other professional body, criminal record or health information.
Sensitive information will be used by us only:
• For the primary purpose for which it was obtained
• For a secondary purpose that is directly related to the primary purpose
• With your consent; or where required or authorised by law.
Third parties. Where reasonable and practicable to do so, we will collect your Personal Information only from you. However, in some circumstances we may be provided with information by third parties. In such a case we will take reasonable steps to ensure that you are made aware of the information provided to us by the third party.
Disclosure of personal information. Your Personal Information may be disclosed in a number of circumstances including the following:
• Third parties where you consent to the use or disclosure; and
• Where required or authorised by law.
Security of personal information. Your Personal Information is stored in a manner that reasonably protects it from misuse and loss and from unauthorised access, modification or disclosure.
When your Personal Information is no longer needed for the purpose for which it was obtained, we will take reasonable steps to destroy or permanently de-identify your Personal Information. However, most of the Personal Information is or will be stored in client files which will be kept by us for a minimum of 5 years for Taxation purposes.
Policy updates. This Policy may change from time to time and is available on our website.
Privacy policy complaints and enquiries. If you have any queries or complaints about our Privacy Policy please contact us at:
HOT Tours trading as Harvey Outback Travel
ABN: 51 189 177 223
Address: PO Box 351 Kununurra, WA 6743
Email: [email protected]
Phone: 0407 725259
HOT Tours is committed to providing a quality service to you and this policy outlines our ongoing obligations to you in respect of how we manage your Personal Information.
We have adopted the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth) (the Privacy Act). The NPPs govern the way in which we collect, use, disclose, store, secure and dispose of your Personal Information.
A copy of the Australian Privacy Principles may be obtained from the website of The Office of the Australian Information Commissioner at https://www.oaic.gov.au
What is personal information and why do we collect it? Personal Information is information or an opinion that identifies an individual. Personal Information we require is used for billing, communication and tour safety purposes and may include: name, address, email, phone number, emergency contacts and relevant medical information.
This Personal Information is obtained through our website, email and phone correspondence, and from third parties such as the Kununurra Visitors Centre (through our joint online booking system). We don’t guarantee website links or policy of authorised third parties.
We collect your Personal Information for the primary purpose of providing our services to you and may use deidentified demographic data to guide our marketing strategy. We may also use your deidentified Personal Information for secondary purposes closely related to the primary purpose, in circumstances where you would reasonably expect such use or disclosure.
When we collect Personal Information we will, where appropriate and where possible, explain to you why we are collecting the information and how we plan to use it.
Sensitive information. Sensitive information is defined in the Privacy Act to include information or opinion about such things as an individual's racial or ethnic origin, political opinions, membership of a political association, religious or philosophical beliefs, membership of a trade union or other professional body, criminal record or health information.
Sensitive information will be used by us only:
• For the primary purpose for which it was obtained
• For a secondary purpose that is directly related to the primary purpose
• With your consent; or where required or authorised by law.
Third parties. Where reasonable and practicable to do so, we will collect your Personal Information only from you. However, in some circumstances we may be provided with information by third parties. In such a case we will take reasonable steps to ensure that you are made aware of the information provided to us by the third party.
Disclosure of personal information. Your Personal Information may be disclosed in a number of circumstances including the following:
• Third parties where you consent to the use or disclosure; and
• Where required or authorised by law.
Security of personal information. Your Personal Information is stored in a manner that reasonably protects it from misuse and loss and from unauthorised access, modification or disclosure.
When your Personal Information is no longer needed for the purpose for which it was obtained, we will take reasonable steps to destroy or permanently de-identify your Personal Information. However, most of the Personal Information is or will be stored in client files which will be kept by us for a minimum of 5 years for Taxation purposes.
Policy updates. This Policy may change from time to time and is available on our website.
Privacy policy complaints and enquiries. If you have any queries or complaints about our Privacy Policy please contact us at:
HOT Tours trading as Harvey Outback Travel
ABN: 51 189 177 223
Address: PO Box 351 Kununurra, WA 6743
Email: [email protected]
Phone: 0407 725259
